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Our COVID-19 Pandemic Response

Updated January 9, 2021

In light of the COVID19 pandemic we have changed our check-in and check-out procedures as well as how you can purchase items in our store. You can find all items stocked in our store by visiting our virtual store here.These changes are in accordance with the Province of Saskatchewan guidelines. Our standards of pet care will remain unchanged.

We have adopted the following steps to ensure your safety and will continue to do so as recommended by the International Boarding & Pet Services Association and the public health agency:

  • We will no longer be able to tour you inside our facility. We can offer you a pre-booked virtual tour to show you around and answer any questions that you might have.  If you are planning to stop in – please phone or text ahead at 306-660-PETS (7387). Click here for our updated office hours.
  • For all appointments, we will collect your pets outside wearing masks, maintaining social distancing. Any items can be placed into our cleaned totes that we will bring outside at check-in/check-out. We strongly encourage limited belongings from home, we will provide a bed, or cot for a small additonal fee if requested.
  • We strongly encourage contactless payments such as Email Money Transfer or on the phone Credit Card (VISA/MASTERCARD).
  • If you are feeling unwell, and have potentially been exposed by the COVID19 virus. We will instruct you in an alternative way to drop off your pet that is safe and secure.
  • If you have multiple large dogs, we may collect one pet at a time in order to maintain our safety and security protocols.
  • Your pet(s) will then be portered to their suite by a staff member into our facility for their thorough initial inspection, weight check, and safety check. We will then settle them into their own private suite.
  • Each pet receives a Guest (health) monitoring log – and is closely monitored throughout their stay to ensure holistic health and high standard of care.
  • We follow the similar pick up process as noted above.


Please don't hesitate to ask us about our Pandemic Protocol. We will gladly help you on your arrival. In order to speed up the check-in process ensure your online pet profile is up to date and let us know ahead of time of your arrival via phone or text to 306-660-PETS (7387).


About Us


PO Box 1018 Indian Head,

Saskatchewan, Canada SOG 2KO

Contact Us


T: 306.660.PETS (7387)

E: [email protected]

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